Thanks for shopping at Esme' & Elodie! Being an urban boho retailer, we pride ourselves on being a source for bohemian inspired outfits of all sizes but we also recognize that online shopping can be difficult. So if you are not entirely satisfied with your purchase, we're here to help!
Be sure to look over your order as soon as it arrives. If you think that you've received a defective item, contact customer service within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact us as soon as possible so we can get that sorted out for you!
Once a return is initiated, a return label will be sent to you via email. You will then have 30 days to return the item. Return labels are only valid for the continental US. All foreign returns are to be mailed at your expense. Lo Siento, my amigas! Please note that original shipping fees are non-refundable.
If you have any other questions regarding our return system, please let me know and I'd be happy to help!